discovering oud vault
Step into the world of OUD Vault, where exclusivity meets class in fragrance. We curate an online vault filled with the finest hand-selected products from across the globe.
We specialise in High-End products and bring the best international brands to the UK Market. Elevate your Essence and discover your signature scents with us at OUD Vault…
INSTAGRAM: @OUDVAULTUK
FAQs
What is your return/exchange policy?
At OUD Vault we want you to be fully satisfied with your purchase. If you’re not happy with the product that you received from our store, you can return it within 30 days for a full refund or exchange. The product must be unused and in its original packaging. To start a return or exchange, simply use our Contact page to talk to our customer support team and we’ll guide you through the process. Please note that shipping fees are non-refundable.
What is ‘OUD’ and how is it different to Aftershave?
The same designer brands have dominated the fragrance scene for too long, limiting customers opportunities to explore new scents. Oud’s on the other hand are longer lasting, more refined fragrances that elevate your scent to new heights. They offer rich, lingering notes, providing an unparalleled sensory experience that stands apart from the more familiar designer offerings. If you’re looking for a new distinct fragrance that leaves a lasting impression, OUD Vault is your ticket to something iconic!
What payment methods do you accept?
We accept all major credit, debit cards and Apple Pay for users on iPhone. Each transaction is processed securely to safeguard your personal information.
How do you curate your selection of products in the Vault?
At OUD Vault, we’re dedicated to introducing new exclusive products to our vault from different corners of the world, giving the UK an opportunity to experience them first hand. We meticulously handpick diverse scents - whether they’re established classics or up-and-coming brands - and curate a selection for our customers to choose from. Every fragrance that we offer has earned our personal stamp of approval, meaning that anything that you choose will be a certified, high-quality product. Explore with confidence, knowing that our Vault only contains the best.
How long will my order take to arrive?
At OUD Vault, we prioritize speed and convenience. Here is what you can expect when it comes to delivery options on our products:
Tracked 24-Hour Delivery:
With this option, your order will be dispatched the morning after you’ve placed it, and you’ll receive it within 24 hours after dispatch. A tracking number will be provided, so you can monitor its journey to your door every step of the way.
Tracked 48-Hour Delivery:
If you’re not in a rush, you can opt for tracked 48-hour delivery. Your order will still be dispatched the morning after you’ve placed it, and it will arrive within 48 hours. Like our 24-hour service, you’ll receive a tracking number to stay updated on your orders' progress.